Refer a Friend Program - Terms and Conditions

Refer a Friend Program - Terms and Conditions

By participating in our Refer a Friend program ("the Program"), you agree to the following terms and conditions:

Eligibility:

1. To be eligible to participate in the Program, you must be an existing member of our Club or have an active Grunt Style account with us.

2. You must be of legal age in your jurisdiction to participate in referral programs.

3. Employees, affiliates, and immediate family members of our company are not eligible to participate in the Program.

What is a successful referral?
Though there may be many customers sharing their referral link with friends, a referral is only considered successful, or "completed" if it meets these requirements:

1. The referred friend completes a purchase for the minimum spend amount (price after discount)
2. Must be the referred friend's first purchase
3. The user agent & IP address that clicks on the referral link must match the user agent & IP address that completes the purchase.

Things that may cause a referral to fail:

• If the customer clicked on the referral link but then made the purchase on a different IP address or user agent, the referring customer would not get the kickback.
• If the minimum spent amount was reached, but part of the sum was paid for using a coupon, this will not be counted as a completed referral. The minimum amount must be paid for with actual money and by using redemption options.
• The referral will only be completed if the minimum amount is spent on the first purchase made via the referral link. The amount cannot span across several purchases.

Referral Process:

1. To refer a friend, you will need to access the Refer a Friend page within your account and obtain your unique referral code or link.

2. You can share your referral code/link with friends via email, text messages, or social media platforms.

3. Your referred friend must use the referral code or link provided by you during their sign-up process.

Reward Criteria:

1. Your referred friend must successfully sign up for a monthly subscription using your referral code or link.

2. Your referred friend must complete their second month's subscription charge for you to become eligible for rewards.

Rewards:

1. Once your referred friend meets the reward criteria, you will receive a $50 credit that can be applied to your next order.

2. The reward credit is non-transferable and has no cash value.

3. There is no limit to the number of friends you can refer or the rewards you can earn.

Friend's Benefit:

1. Your referred friend will receive a complimentary month of Club membership upon using your referral code or link during their sign-up.

General Terms:

1. Our company reserves the right to modify or terminate the Refer a Friend program at any time without prior notice.

2. Fraudulent or abusive behavior related to the Program may result in the cancellation of rewards and/or account suspension.

3. You are responsible for ensuring that your referrals comply with these terms and conditions.

4. By participating in the Program, you grant our company permission to use your name and image for promotional purposes.

5. You agree to comply with all applicable laws and regulations while participating in the Program.

Privacy:

1. The information you provide during the referral process will be used solely for the purpose of the Program and will be handled in accordance with our privacy policy.

Contact:

If you have any questions or concerns regarding the Refer a Friend program or these terms and conditions, please contact our customer support team.

By participating in the Program, you acknowledge that you have read, understood, and agreed to these terms and conditions. Our company reserves the right to make changes to these terms and conditions at its discretion.

1. How does the Refer a Friend program work?

• Our Refer a Friend program allows you to share your unique referral code or link with friends. When your friend signs up using your code/link and completes their second month's subscription, you earn a $50 credit.

2. Who is eligible to participate?

• Existing Club members or customers with active accounts are eligible. You must also be of legal age in your jurisdiction to take part.

3. How can I get my referral code/link?

• Log in to your account and access the Refer a Friend page. You'll find your unique referral code/link there.

4. How can I share my referral code/link?

• You can share it via email, text messages, or social media platforms. Just choose the method that works best for you.

5. Can I refer multiple friends?

• Absolutely! There's no limit to the number of friends you can refer or the rewards you can earn.

6. What does my referred friend get?

• Your referred friend will receive a complimentary month of Club membership upon using your referral code/link during sign-up.

7. When will I receive my $50 credit?

• You'll receive your $50 credit once your referred friend completes their second month's subscription charge. 

8. Can I transfer my reward to someone else?

• No, the reward credit is non-transferable and has no cash value.

9. Can the program be changed or terminated?

• Yes, our company reserves the right to modify or terminate the program at any time.

10. What happens if I engage in fraudulent behavior?

• Fraudulent behavior may result in the cancellation of rewards and/or account suspension.

11. How will my personal information be used?

• The information you provide during the referral process will only be used for the Refer a Friend program and will be handled according to our privacy policy.

12. Who can I contact for assistance or questions?

• If you have any questions or concerns, please reach out to our customer support team.

13. Do I need to do anything if the terms and conditions change?

• By participating, you agree that our company has the right to modify the terms and conditions. It's a good idea to review them periodically.

Feel free to reach out to our customer support if you have any other questions not covered here.